You can expect your mat tie in the mail within 3 - 7 business days of purchase if shipping to an address within the continental USA. We walk or bike down to the post office and ship orders using standard USPS shipping. Contact us as soon as possible if you are expecting an order and have not received it within this time frame.
We're here to make sure that your yoga mat tie stays with you as long as you need it to. If anything is wrong with the tie when you receive it (color, size, stain), or if it ever breaks let us know! We stand by our product and take good care of our customers.
We use PayPal to facilitate all of our online payments. This way we can assure the safety of your information, we are able to track all purchases, which helps us guarantee the transaction from both sides. We trust PayPal's expertise on helping us solve payment problems if they arise. Always let us know if you are experiencing issues with payments.